Customer Support

If you have any problems with mobile phone banking you should first look at our FAQ section.

If you still have a question then please contact:

Mobile Money™

If your query concerns registration or use of the mobile phone banking service and is not answered on this web site then please use the Enquiry Form or call us on: 0808 168 2959.

Bank

If your query concerns the funds remaining in your bank account or a lost or stolen bank card, then contact your bank directly using the contact details that they have provided to you.

Mobile Network Operator

If your query concerns connectivity to the mobile network, mobile phone settings or your mobile phone account balance, then contact your mobile network operator using the contact details that they have provided to you.